SensnaTech (Shanghai Shengnai Technology Co., Ltd.) Privacy Policy
Effective Date: March 3, 2026
Last Updated: March 3, 2026
SensnaTech (Shanghai Shengnai Technology Co., Ltd.) (hereinafter referred to as “SensnaTech”, “we” or “our company”) fully understands the importance of your personal information and will make every effort to protect the security of your personal information. We are committed to maintaining your trust in us and adhere to the following principles in protecting your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent by choice, the principle of data minimization, the principle of security assurance, the principle of data subject participation, the principle of openness and transparency, etc.
This Privacy Policy applies to the personal information processing activities in connection with your access to and use of our services through www.sensnatech.com (hereinafter referred to as “this website”). Please carefully read and fully understand all contents of this policy before using our services.
I. Information We Collected
During your use of this website, we may collect the following information:
1.1 Information you voluntarily provide
- Contact and Inquiry Information: When contacting us through our website, sending emails to service@sensna.com, or calling 021-60455288 for business inquiries, you may need to provide your name, company name, email address, phone number, and mailing address.
- Job Application Information: When submitting your resume to us through recruitment channels (email subject: XX Position + Name, receiving email: service@sensna.com), the personal resume information you provide includes, but is not limited to, your name, contact information, educational background, and work experience.
- Technical Support Requests: When submitting questions or requests through the technical support page, you may need to provide the product model, a description of the usage scenario, and your contact information.
- Product Manual Downloads: Information you may need to provide when downloading comprehensive product manuals and other technical documents.
1.2 Information m2 that we automatically collected
When you visit this website, we may automatically collect the following information:
- Device Information: Includes device model, operating system version, browser type and version, screen resolution, device identifier, etc.
- Log Information: Includes access date and time, IP address, URL of the accessed page, referral URL, browsing duration, click history, etc.
- Cookies and Similar Technologies: We use cookies and similar web tracking technologies to improve website performance and user experience. See Article 5 of this policy for details.
1.3 Information from third-party sources
We may obtain your information from legitimate third-party partners, such as publicly available information generated when you interact with us through social media platforms (WeChat, Instagram, Douyin, YouTube, TikTok).
II. How we use the collected information
The information we collect will be used for the following purposes:
1. Service and Product Support: Responding to your product inquiries and providing technical support and after-sales service for inductive encoders (including DNAP series, MIAP miniature series, DIAP single-sided dual-encoding series, etc.).
2. Business Communication: Handling your inquiries, orders, and contract-related matters.
3. Recruitment Management: Processing your job applications, assessing job suitability, arranging interviews, and subsequent recruitment processes.
4. Website Optimization: Analyzing website usage and improving website functionality, content, and user experience.
5. Security: Detecting, preventing, and resolving technical problems, security threats, and fraudulent activities.
6. Legal Compliance: Complying with applicable laws, regulations, regulatory requirements, or government orders.
7. Marketing and Promotion: Sending you product updates, industry news, and promotional information with your consent.
III. Information Sharing, Transfer and Public Disclosure
3.1 Sharing
We will not share your personal information with third parties, except in the following circumstances:
- With your explicit consent: We may share your information with third parties after obtaining your explicit consent.
- Legal requirements: As required by laws and regulations, litigation, arbitration, or as required by lawful requests from administrative or judicial authorities.
- Service providers: We may entrust authorized partners to provide certain services to you or perform functions on our behalf (such as website hosting, data analysis, email sending, etc.). We will sign strict data protection agreements with them, requiring them to process your information only for the purposes entrusted to us.
3.2 Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
- We will only transfer your information after obtaining your explicit consent.
- In the event of a merger, acquisition, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new holder to continue to be bound by this policy; otherwise, we will require them to obtain your authorization and consent again.
3. Public Disclosure
We will only disclose your personal information in the following circumstances:
- Obtain your explicit consent.
- Disclosure based on law: Where required by law, legal process, litigation, or mandatory requirements of government authorities.
IV. Information Storage and Protection
4.1 Storage Location
Your personal information is stored within the People's Republic of China. For cross-border transfers, we will strictly comply with relevant laws and regulations.
4.2 Storage period
We will retain your personal information only for the period necessary to achieve the purposes described in this policy, unless required or permitted by law for a longer period. After the retention period expires, we will delete or anonymize your information.
- Inquiry information: Retained for no more than 3 years from the date of last contact.
- Job application information: Retained for no more than 1 year from the date the recruitment process ends (unless you agree to a longer period).
- Log information: No more than 6 months.
4.3 Safety Measures
We employ industry-standard security technologies and management measures to protect your personal information, including but not limited to:
- SSL/TLS encryption protocols are used during data transmission.
- Stored personal information is encrypted.
- Information access permissions are strictly controlled, adhering to the principle of least privilege.
- Regular security audits and risk assessments are conducted.
- A data security incident emergency response mechanism has been established.
V. Cookies and similar technologies
5.1 Use of Cookies
This website uses cookies to:
- Ensure the website functions correctly (e.g., language preference settings, search functionality).
- Analyze website traffic and usage patterns.
- Improve browsing experience and page loading speed.
5.2 Cookie Type
- Necessary Cookies: Essential for the proper functioning of the website and cannot be disabled.
- Analytical Cookies: Help us understand how users use the website and are used to improve it.
- Functional Cookies: Remember your preferences (such as language selection).
5.3 Managing Cookies
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect some functions of the website.
VI. Your Rights
According to the Personal Information Protection Law of the People's Republic of China and other relevant laws and regulations, you have the following rights:
1. Right to know and right to decide: You have the right to know about our processing of your personal information and the right to decide whether to agree to or withdraw your consent.
2. Right to access and copy: You have the right to access and copy your personal information held by us.
3. Right to correction: When you find that the personal information held by us is inaccurate or incomplete, you have the right to request correction.
4. Right to erasure: Under circumstances stipulated by law, you have the right to request that we delete your personal information.
5. Right to withdraw consent: You have the right to withdraw your previously given consent at any time. Withdrawal will not affect the processing activities based on consent prior to the withdrawal.
6. Right to cancel your account: If applicable, you have the right to cancel your account.
7. Right to obtain a copy: Where technically feasible, you may request that we transfer your personal information to a third party designated by you.
To exercise the above rights, please contact us through the following methods:
- Email: service@sensna.com
- Phone: 021-60455288
We will respond to your request within 15 business days.
VII. Protection of Minors' Information
This website is primarily aimed at corporate clients and professional users, and does not target minors under the age of 14. We do not intentionally collect personal information from minors. If we discover that we have unintentionally collected information from minors, we will delete it as soon as possible. If you are the guardian of a minor and find that your ward has provided personal information to this website, please contact us using the contact information above.
VIII. Third-Party Link
This website may contain links to third-party websites or services, including but not limited to social media platforms such as Instagram (instagram.com/sensnaencoder), TikTok, YouTube (youtube.com/@sensna-encoder), and tiktok.com/@sensnaencoder, as well as services such as Baidu Maps. These third parties have their own independent privacy policies, and we are not responsible for their privacy practices. We recommend that you carefully read their privacy policies before visiting these third-party websites.
IX. Updates to this Policy
We may revise this Privacy Policy from time to time. Significant changes will be communicated to you through prominent means such as website announcements. The revised policy will take effect immediately upon publication. We recommend that you review this policy periodically to stay informed about the latest privacy protection information.
If the revisions involve substantial changes to your rights (such as changes in the purpose or method of information collection, changes in the method of information sharing, etc.), we will notify you through even more prominent means before the changes take effect.
X. Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of the People's Republic of China. Any dispute arising out of or relating to this Policy shall be settled amicably through negotiation between the parties; if such negotiation fails, the dispute shall be submitted to the people's court with jurisdiction in the place where the Company is located for litigation.
XI. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you need to exercise your personal information rights, please contact us through the following methods:
SensnaTech (Shanghai Shengnai Technology Co., Ltd.)
- Address: Room 603, No. 377 Chengpu Road, Fengxian District, Shanghai
- Tel: 021-60455288
- Email: service@sensna.com
- Website: www.sensnatech.com
We have a dedicated person in charge of personal information protection who will respond to your request within 15 business days.
The final right to interpret this Privacy Policy shall be reserved to SensnaTech (Shanghai Shengnai Technology Co., Ltd.).
ICP License No.: Hu ICP Bei 2023021030-1
